Food Runner / Barback / Busser - The Boathouse Short PumpThe Boathouse at Short Pump - Richmond, VA 23233OverviewPosition Type Support (busser, barback, foodrunner) Job Shift Any Education Level None Travel Percentage None Category Restaurant - Food ServiceSupport (Food Runner/Barback)HOUSEpitality Restaurants: Boathouse, Casa del Barco, Island Shrimp Co., and Can Can BrasserieWelcome to The HOUSEpitality Family! We are the restaurant group who owns and operates all Boathouse, Casa del Barco, Island Shrimp Co., and Can Can Brasserie locations in and around Richmond, VA.Our Guests come to us to Celebrate Life one bit at a time with great views, unique character, and delicious food! We are looking for passionate professionals that want to provide exceptional service while having fun and making money. Flexible in-store training. PTO accrual starts on day one!The Support role encompasses the responsibilities of food runner/busser OR barback. Food runners/bussers contribute to an enjoyable dining experience by quickly and accurately delivering orders from the kitchen to the customer. They are also expected to clean and set tables for future customers or ensuring the bar is set up for success while bringing a positive energy and a team player mindset. Barbacks help the bar run smoothly by stocking liquors, refilling garnishes, stocking glassware and filling/emptying the dishwasher, as well as communicating with customers as needed.Position Expectations:Good communication skills; engaging with internal and external guestsAct as a contact point between Front of House and Back of House staffFood Runner/Busser - Responsible for setting tables, serving food, and removing used dishes and utensilsBarback - Responsible for ensuring the bar is setup for successEnsure food is served in accordance with safety standards (i.e. proper temperature, etc.)Remove dirty dishes and utensils as neededInform Servers and/or Bartenders if a customer has feedback or any requestsClean and reset tables or bar upon customers departureHelping and supporting other positions in the restaurant as neededProvide great customer serviceOther duties as assignedYour Benefits:Value-Based Leadership - We run on four core values: Integrity, Knowledge, Empowerment, InnovationMeal Benefits - Your meals are 50% off anytime at all locations and all conceptsFlexible Hours and Scheduling - We work with you to accommodate your needsPaid Weekly with direct depositPTO - Start accruing day one to use after first year of employmentMedical, Dental and Vision Insurance - Eligible for full-time crew, effective on the first day of the month following attainment of full-time eligibility status (average of 30 hours per week over one year of employment)Short Term Disability Benefits - Eligible for full-time crew, effective on the first day of the month following attainment of full-time eligibility status (average of 30 hours per week over one year of employment), at no cost to the employeeBasic Life Insurance - Eligible for full-time crew, effective on the first day of the month following attainment of full-time eligibility status (average of 30 hours per week over one year of employment), at no cost to the employeeTuition Reimbursement Program - We support and encourage personal/professional developmentWe Grow Our Own - We proudly promote from within!QualificationsKnowledge/Skills:Positive attitude and ability to work well under pressure with all co-workersAble to perform high-quality workAbility to work in a fast-paced environment and deliver orders in a timely mannerAble to work in a standing position for long periods of timeWilling to follow instructions and ask questions for clarification if neededQualifications:An individual in a Food Runner/Busser role must be at least 16An individual in a Barback role must be at least 18Must be able to lift up to 50 poundsMust be able to go up and down stairsThe ability to thrive in a fast-paced environmentFlexibility to work a variety of shiftsAbility to stand for extended periods of timeMust be willing to work some weekends and holidaysGreat communication and listening skillsAbility to follow directions
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