We are evaluating a service which aims to help people avoid hospital admission and/or resettle in a home of their choice after discharge.

HART stands for ‘Hospital Avoidance Response Team’.

HART was a pilot project December 2015-March 2016 and became a contracted service thereafter.

HART provides a 24/7 service across Lincolnshire that supports people to avoid unnecessary hospital admissions and delayed hospital discharge i.e., to help reduce attendance at A&E, emergency admissions, protracted hospital stays and other delayed transfers of care.

The evaluation involves assessing what the service has delivered against the contract as well as finding out how it has been operating from the perspective of service users, providers and commissioners.